CONNECTED BUSINESS SUPPORT

Support your acquisition.Prepare every touchpoint.

Connect website development, mini programs, content operations and lead follow-up to give your campaigns clear destinations and your customers a useful next step.

Discuss Your Business Needs
  • Websites & independent sites
  • Mini program development
  • Content & operations
Websites
Mini programs
Operations
Lead follow-up

From a first enquiry to the next connection

OUR SUPPORT SERVICES

Four services around your acquisition needs

Connect brand presentation, campaign destinations, content delivery and customer communication.

Websites & independent sites

Company websites, campaign pages and international brand sites that connect product discovery with enquiries.

Company websites / Landing pages / International sites

Help customers understand your business and products

Explore this service

Mini program development

Build WeChat-ecosystem experiences for brand presentation, products, forms and bookings.

Brand mini programs / Product pages / Forms & bookings

Connect social discovery with convenient enquiries

Explore this service

Content & operations

Support content planning, account operations, campaigns and reporting throughout your acquisition journey.

Content / Account operations / Campaigns & reporting

Keep content aligned with your business rhythm

Explore this service

Lead follow-up & customer engagement

Connect campaign, website and mini program enquiries with WeCom reception, segmentation and ongoing follow-up.

WeCom / Segmentation / Customer follow-up

Turn an enquiry into an ongoing business conversation

Explore this service

ONE CUSTOMER JOURNEY

Connect acquisition with everyday operations

Connect discovery, business information, enquiry touchpoints and team follow-up in one clear journey.

  1. 01

    Reach the audience

    Domestic advertising, overseas promotion and brand content connect with prospective customers.

  2. 02

    Handle the next step

    Use a suitable landing page, store, WeCom entry point or booking journey.

  3. 03

    Serve & engage

    Continue the conversation through customer segments, membership and service follow-up.

  4. 04

    Review & improve

    Use enquiries, transactions and customer feedback to plan the next stage.

BUSINESS NEEDS FIRST

Choose a service mix
around your priorities

Address the most pressing business need first. We map processes, materials and responsibilities with your team before agreeing a practical plan.

  • Product-led businesses

    Start with presentation and purchase journeys, then consider engagement and membership.

  • Consultation-led businesses

    Clarify enquiry channels, response responsibilities and follow-up before expanding customer operations.

  • Local & store businesses

    Help customers understand the service and booking options, then connect visits with ongoing care.

Agree the essentials before delivery

  1. 01The business problem to solve
  2. 02Existing tools and materials
  3. 03Team roles and handovers
  4. 04Scope and delivery stages

HOW WE WORK

Clear planning before each next step

  1. 01

    Review the current setup

    Understand products, customers, workflows and existing tools.

  2. 02

    Agree the service mix

    Define the support, delivery scope and responsibilities.

  3. 03

    Build & coordinate

    Deliver agreed settings, content and journeys, checking the real experience.

  4. 04

    Operate & review

    Use operational feedback to plan improvements.

QUESTIONS & ANSWERS

Before choosing your support services

How can support services work together?

Combine websites, mini programs, content operations and lead follow-up around your goals so every customer touchpoint works together.

How can an existing website or mini program improve?

Refine brand content, product information, campaign destinations and enquiry journeys to strengthen the value of your existing channels.

How do we begin a website or operations project?

We review your business, customers and resources, then organise priorities for design, production, content and launch.

Baili Media

Connect with Customers. Choose Baili.

Professional marketing to connect your business with the right customers.

Let’s Talk About Your Growth

Tell us about your business and target market.

Get in Touch
Discuss Your Growth Plan